SecureShield FAQ
What items are covered by SecureShield?
SecureShield offers protection for paint, fabric, carpet, vinyl and leather. This protection guards against damage caused by sun, dirt, chemicals, acid rain, detergent, oxidation, and salt.
Who applies the products to the vehicles?
Service Group representatives will train dealership personnel on how to apply the SecureShield products.
Are pre-owned vehicles eligible for SecureShield coverage?
YES. SecureShield coverage is available for pre-owned vehicles up to 5 previous model years.
Is SecureShield cancelable?
NO. Since the protective chemicals are permanently applied to the vehicle's interior and exterior surfaces, coverage can not be cancelled.
Can coverage be transferred?
YES. Coverage can be transferred once during the term of the warranty. There is a $50 transfer fee and the Administrator should be notified of the transfer within 30 days of the sale.
Is the customer required to perform any specific maintenance to his vehicle to ensure coverage remains in force?
NO. The customer will receive a complimentary maintenance kit shipped directly to his home with recommended procedures on how to preserve the protective capabilities of the product. However, this is not a requirement to maintain coverage.
|
|
|